Cargo Plus

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Our essential SME insurance products

Cargo plus Switch

Protect your cargo at sea, over land or in the air.
AXA Cargo Plus provides all risks protection for your cargo in transit.

Did you know?

> AXA has a network spanning 90 countries

> AXA has 5% share of the worldwide cargo insurance market

> AXA has USD 60 m capacity

> AXA has 84 underwriters and 43 claims managers worldwide

> AXA is the leader in GCC cargo insurance market

> AXA has an ‘Online’ policy documentation

> AXA has an unique risk management services for vessel selection,
   warehousing and packaging


Our essential SME insurance products

Key benefits Switch

Cargo Plus embodies AXA’s three promises to customers

  1. Extra Cover: AXA goes beyond the standard cover to provide free of charge, a unique combination of more than 30 cover extensions
  2. Extra Services : AXA offers:

    • Free Risk management Surveys and recommendations
    • A 24X7 Emergency helpline
    • Online Policy issuance facility
  3. Extra Claims Commitment

Additional Products: For special cargo insurance requirements beyond the ordinary transit cover.

  • Stock Throughput Cover
  • Contingency Covers
  • Exhibition Cover
  • War on Land Cover
  • Cover for Project Cargo and DSU


Our essential SME insurance products

Product details Switch

 Extra cover:

AXA goes beyond the standard cover to provide free of charge, a unique combination of more than 30 cover extensions, including:

  • Damage due to Faulty packing
  • Urgent replacement of goods by air freight even if originally imported by sea
  • Late discovery of damages owing to delayed unpacking at destination
  • Payment in full for goods with sensitive brands even if cargo only partially damaged
  • Damages during loading and unloading goods at either end of transit
  • Loss or damage from warehouse at origin until warehouse at destination no matter what terms of sale have been agreed
  • Automatic update to the latest Institute Clauses where cover is extended beyond the 1982 equivalent
  • Cost of replacing damaged packing where cargo is sold in original shipping packages
  • General Average and Salvage claims paid in full irrespective of insured value.
  • Cover for accumulation of cargo interest at port/place of discharge
  • Re-forwarding and temporary storage of cargo in the event of financial insolvency of shipping company
  • Removal of debris in the event authorities charge owners of goods for cleaning up operation
  • Loss or damage to cargo arising out of Fumigation by authorities
  • Nomination of repairers by Insured, where applicable
  • Payment of extra charges for forwarding and temporary storage of cargo if voyage is terminated short of destination
  • Loss or damage to cargo caused by authorities to prevent a pollution hazard

Extra services:

  • Free risk management surveys and recommendations on vessel selection and cargo including packing and warehousing
  • A 24 hour, 7 days a week emergency helpline for advice and assistance when cargo is in peril
  • Shipeval: A scoring tool for shipments on vessels worldwide that takes into account:
    • vessel’s main technical particulars
    • nautical aspects of the contemplated sea passage
    A reliable and quick analysis to assess the risk for cargo transportation - a commitment to provide answers within a few hours.
  • Net Cargo: A web-based on-line certificate and policy issuance system allowing customers to manage insurance documentation and accounting proceses at their own convenience

Extra claims Commitment

  • To pay Claims within 3 working days of a claim file being completed or 75% in 3 working days in the event a claim is proven but some documentation still awaited.
  • A fair and open process.
  • Facility for on-line reporting of claims available

Additional products
For special cargo insurance requirements beyond the ordinary transit cover

Stock throughput
Customers who import, store and redistribute cargo can benefit from an extended insurance protection for goods from origin all the way to final destination under a seamless cover

Contingency risks
Every importer or exporter is exposed to the risk of their trading partner not fulfilling responsibilities under an agreed contract of sale. AXA Customers may be vulnerable in their capacity as a buyer or seller.

Exhibition risks
Customers displaying goods at trade fairs, shows or exhibitions can extend their insurance to cover transit to and from the exhibition sites and whilst on exhibition, including cover for stands, fixtures and fittings owned by the customer, and unpacking, assembly, dismantling and repacking

War on land
The Institute War Clauses offer coverage for war risks only whilst cargo is sea-borne or air-borne. War on Land extension is an option to cover war risks whilst the cargo is moved overland. This is especially significant for movements to war-zones and can be applied for on a case by case basis.

Project cargo
Delay in Start Up (DSU) - For customers starting new projects.

Business plans can be disrupted when critical items do not arrive on time. Holdups will bring about delay in completion of a project and consequently a loss of anticipated profits.

DSU is the solution that can protect profits if such critical items are lost or damaged in transit. This cover is offered in conjunction with marine insurance for the movement of the project cargo.

800 48 45

Sun to Wed 8am to 8pm
Thu to Sat 8am to 5am

Building 11 A&B, National Consultative Council Complex,
Delma Street, (Street No. 13)
Al Nahyan Camp Area

Telephone: +971 2 495 79 99

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