Group Healthcare

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For further assistance, please call our Customer Service Team on +973  17 588 222

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Group Healthcare Switch

Whatever the size of your business, we offer a range of medical insurance plans and healthcare solutions tailor-made to suit your requirements and budget.

As a large corporate (with more than 50 employees) you may have your operations located in one of the Gulf countries or spread across the region. Similarly your employees may be residing and working in one or more of the Gulf countries but they may also be travelling across the world.

In any case, AXA offers tailor-made healthcare insurance plans that cater to your business needs whilst providing benefits & service of international standards.

Did you know?

  • AXA is the leading International Insurer offering single source of Comprehensive and tailor-made employee benefits solutions for large corporates
  • AXA’s strong underlying financial security ensures high degree of financial stability and claims paying ability
  • AXA’s Group Healthcare offerings include a mix of International, Regional and Local plans
  • AXA’s tailor-made solutions will help you attract, retain, engage quality employees
  • With 12 offices in the region, AXA delivers consistent and seamless coverage for your employees across the region



What to do next?

For further assistance, please call our Customer Service Team on +973  17 588 222

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Key Benefits Switch

  • AXA’s Global Policy standards ensure fair adjudication and a clear explanation of policy terms
  • AXA’s International Directory of Hospitals provides a worldwide network of 16,000+ hospitals for in-patient treatment
  • AXA provides easy and convenient access to a comprehensive network (In-patient & outpatient) in the region with more than 1,300 hospitals, clinics and pharmacies in UAE, Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, Lebanon, Syria & Jordan.
  • AXA is authorized by the health regulators - CCHI in the Kingdom of Saudi Arabia and HAAD in the Emirate of Abu Dhabi.
  • AXA values direct relations with members and does not use any Third Party Administrator. Our advanced in-house Claims management capabilities gives you a Single Point of Contact to ensure better coordination and faster delivery of service
  • AXA has a centre of excellence dedicated to healthcare. This includes a 24X7 medical board, customer service, network team, claims processors and production staff. Our State-Of-the-Art Technology ensures consistent delivery of service to our members with focused application of proven technologies
  • Our Multilingual Customer service is available 24 hours a day, 7 days a week, 365 days a year
  • AXA’s automated services, web-based enrollment capabilities and integrated operations platform will help reduce the administrative burden on your human resource department
  • AXA ensures providers with strong credentials are included in our network. Our financial standing ensures faster payment of dues to providers
  • AXA maintains strict control on medical inflation which means sustainable healthcare program for your company.



What to do next?

For further assistance, please call our Customer Service Team on +973  17 588 222

Useful Downloads

Product Details Switch

Area of cover :

  • Worldwide
  • Worldwide excluding USA
  • Regional Plan (Middle East, North Africa, Indian sub-continent and South East Asia – AGCC: Arabian Gulf Cooperation Council member countries being Saudi Arabia, Kuwait, Bahrain, Qatar, UAE and Oman plus Iran, Lebanon, Jordan, Syria, Egypt, India, Pakistan, Sri Lanka, Bangladesh, Korea, the Philippines, Indonesia, Nepal and Bhutan)
  • Local (One of the AGCC Countries: Arabian Gulf Cooperation Council member Countries being Saudi Arabia, Kuwait, Bahrain, Qatar, UAE and Oman)

In-patient and Day care treatment:

  • Charges for accommodation
  • Diagnostic procedures
  • Operating theatre charges
  • Nursing care, drugs and dressings
  • Surgical appliances
  • Surgeons’ and anesthetist’s charges
  • Intensive care unit charges
  • Consultations and physiotherapy
  • Radiotherapy and chemotherapy
  • CT, MRI, x-rays

Out-patient treatment:

  • Deductible per out-patient visit
  • Consultation Charges for the Medical practitioner
  • Diagnostic procedures
  • Prescription Drugs
  • Physiotherapy
  • CT, MRI, PET and Gait Scans
  • Radiotherapy and Chemotherapy
  • Surgical procedures
  • Direct billing available

Other Benefits:

  • Pre-existing conditions
  • Chronic conditions
  • Oral and Maxillofacial Surgery
  • Accidental damage to natural teeth
  • Ambulance transport
  • Organ Transplant
  • Psychiatric treatment
  • Maternity Complications
  • Nursing at home

Optional Benefits:

  • Dental
  • Optical
  • Pregnancy and Delivery
  • International Emergency Medical Assistance
  • Health screening
  • Alternative or Complimentary therapy (Chiropractic, acupuncture, homeopathy and osteopathy)
  • Physiotherapy
  • Vaccinations for children up to the age of 6 years old

Next Steps Switch

In order to understand your company requirements for healthcare and tailor make a plan to meet those requirements we will need your employees:

  • Date of birth
  • Nationality
  • Gender
  • Working and living location
  • Occupation
  • Salary information
  • Dependants details (if included under the plan)
  • Name and claims experience from your existing insurer

Dubai Health Authority (DHA) regulation Switch

Starting from July 2015, all employers with more than 100 employees will be responsible for providing Health Insurance coverage to their staff in Dubai.

Upon issue and renewal of employment visas, evidence must be provided that employers have insurance coverage for all their employees. This will ensure all companies are compliant with the new Health Insurance Law.

DHA has specified a minimum level of benefits that must be provided in any health insurance plan offered in the Emirate of Dubai. 

The DHA Essential Benefits Plan is available for staff with a valid Dubai residency permit earning a gross salary of AED 4,000 or less per month.

Implementation will be split into three phases:
  1. Workers at companies employing 1000 or more must have coverage in place by end October 2014

  2. Workers at companies employing between 100 and 999 employees must have coverage in place by end July 2015

  3. All other workers (including domestic staff), spouses and dependents must be covered by end June 2016

As DHA’s participating insurer, AXA is proud to provide you with affordable Health Insurance for all your employees.

  • This plan is approved by the Dubai Health Authority
  • The cover includes In-patient and Out-patient treatments
  • The plan covers your employees in the whole Emirate of Dubai where direct billing facility is provided, and all around the UAE for emergency treatment
  • Access to multilingual support (Arabic, English, Urdu, Hindi ,Tagalog and Bengali)
  • Supported by our skilled medical platform, 24 hours a day, 365 days a year

AXA also provides other plans that are approved by the Health Authority of Abu Dhabi (HAAD) in the Emirate of Abu Dhabi.

Provide your details and our team of experts will advise you with tailor made solutions


8000 1060

Seef Office: Sun to Thu 8am to 4pm
Ramli Mall Shop-A’ali: 7 days 10am to 8pm

Ramli Mall, Shop # 4, Bldg 1723,
Road 4041, A’Ali 340
(located in the basement floor)

Telephone: +973 17 640 599 or 8000 1060

Fax: +973 17 640 699

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